The Focus 10 Life® insurance program is supported by a team of experienced administrative professionals who offer comprehensive services to assist you in administering your Focus 10 Life® plan.
Your designated contact from your Human Resource and /or Accounting departments will communicate directly with the FOCUS 10 LIFE, Inc. administrator associated with your program, who can act as your liaison between you, your insurance agent and the insurance company.
Efficient Enrollment Services
The FOCUS 10 LIFE, Inc. administration team will work with you to enroll your initial group of eligible participants. Applications will be made available to your eligible employees through the Focus 10 Life® Online Application website; those employees will simply need to login and complete the application, which can be pre-filled with information that you have provided (such as address, date of birth, etc).
Throughout the enrollment process, your FOCUS 10 LIFE, Inc. representative will provide on-going support in securing accurate and complete enrollment data in order to streamline policy issuance. In addition, we will provide you with access to the online Admin Portal where you will find an easy-to-use Focus 10 Life® Reference Guide, forms and other pertinent material to assist you in administering the program.
Our administrative expertise extends well beyond the point of customer acquisition. On-going administrative services include:
Convenient, Flexible Billings and Collections
For Flexible Design plans, we offer monthly billing, which includes the ability to make quick and accurate updates to your plan before issuing a final monthly bill via e-mail. Our bills provide both summary information and detailed account data in easy-to-use Excel spreadsheets.
Premium payments are processed through our office and our FOCUS 10 LIFE, Inc. team handles all remittances and reporting to the insurance company.
Full Policy Administration
Your FOCUS 10 LIFE, Inc. team will coordinate policy issuance and distribute policies to you on a timely basis.
New applicants, benefit increases/decreases and employee terminations are also coordinated through our office, as are policy changes such as beneficiary updates.
We employ a state-of-the-art system that allows us to provide to you immediate and accurate coverage details as well as related policy and billing information.
FOCUS 10 Life, Inc has made it easy for you to report adjustments to your firm’s coverage using the Administrator Portal. This portal provides a secure way for you to inform us of additions and terminations to your plan.
Our office also facilitates all claim reporting with the insurance company, who will process the claim.